Privacy Policy
Last Updated: March 15, 2025
At zavonarivexo, we're committed to protecting your privacy and handling your personal information with care. This policy explains how we collect, use, store, and safeguard your data when you visit our website or use our financial services. We believe transparency is crucial when it comes to your personal information.
Information We Collect
We collect various types of information to provide you with better financial guidance and business idea resources. This includes information you provide directly and data we gather automatically during your interaction with our platform.
Personal Information You Provide
- Contact details including name, email address, phone number, and postal address
- Account information such as username, password, and security questions
- Financial background information relevant to our advisory services
- Business interests and investment preferences you share with us
- Communication records when you contact our support team
Automatically Collected Data
Our systems automatically collect certain technical information when you visit our website. This helps us understand how you interact with our content and improve your experience.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address & Location | Security monitoring and content personalization | 90 days |
| Browser Information | Technical compatibility and optimization | 12 months |
| Usage Analytics | Website improvement and content development | 24 months |
| Session Data | Maintaining your login status and preferences | Until session ends |
How We Use Your Information
Your information helps us deliver personalized financial education and business resources. We never sell your personal data to third parties, and we only use it for legitimate business purposes that benefit your experience with zavonarivexo.
We process your personal information based on legitimate interests, contractual necessity, legal compliance, and your explicit consent where required under Australian Privacy Principles.
- Providing customized financial education content and business idea recommendations
- Sending you newsletters and updates about new resources (with your permission)
- Improving our website functionality and developing new features
- Responding to your inquiries and providing customer support
- Conducting research to enhance our educational materials
- Complying with legal obligations and preventing fraudulent activity
Data Sharing and Third Parties
We maintain strict controls over who can access your information. While we primarily keep your data within our organization, there are specific circumstances where we may share limited information with trusted partners.
Service Providers
We work with carefully selected service providers who help us operate our platform. These companies are bound by strict confidentiality agreements and can only use your data for specified purposes.
- Web hosting and technical infrastructure providers
- Email marketing platforms for newsletter distribution
- Analytics services to understand website usage patterns
- Payment processors for handling subscription payments
Legal Requirements
We may disclose your information when required by Australian law, court orders, or to protect our legal rights. This includes cooperating with law enforcement agencies and regulatory bodies when legally obligated to do so.
Your Privacy Rights
Under Australian privacy law, you have significant control over your personal information. We've made it easy for you to exercise these rights through our user-friendly processes.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days in an accessible format.
Correct Information
Update or correct any inaccurate personal details in your account at any time through our online portal or by contacting us.
Delete Your Account
Request complete deletion of your account and associated data, subject to legal retention requirements.
Restrict Processing
Limit how we use your information for marketing purposes while maintaining essential service functionality.
To exercise any of these rights, simply contact our privacy team using the details provided below. We aim to respond to all requests within 30 days and will verify your identity to protect your information.
Data Security and Storage
We employ multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our security measures are regularly reviewed and updated to address emerging threats.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and penetration testing by independent experts
- Multi-factor authentication for staff accessing sensitive systems
- Automated backup systems with encrypted storage solutions
- Firewall protection and intrusion detection monitoring
Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this policy. Account data is retained for seven years after account closure to comply with Australian financial services regulations, while marketing data is deleted within two years of your last interaction with us.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You have control over these technologies through your browser settings.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Website functionality and security | Session only |
| Analytics Cookies | Understanding website usage patterns | 2 years |
| Preference Cookies | Remembering your settings and choices | 1 year |
| Marketing Cookies | Delivering relevant content recommendations | 6 months |
You can disable cookies through your browser settings, though this may affect certain website features. We respect "Do Not Track" signals and will adjust our data collection accordingly.
International Data Transfers
While we primarily store data within Australia, some of our service providers operate internationally. When data crosses borders, we ensure appropriate safeguards are in place to maintain the same level of protection required by Australian privacy laws.
Transfer Protections
- Standard contractual clauses approved by Australian privacy regulators
- Regular audits of international partners' security practices
- Data minimization ensuring only necessary information crosses borders
- Right to request data be processed only within Australia where technically feasible
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. You'll receive notification of material changes through email or prominent website notices at least 30 days before they take effect.
Minor updates for clarity or legal compliance may be made without prior notice, but we'll always maintain the current version date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Contact Information
Privacy Officer
zavonarivexo Financial Services
3/5-9 Turnbull St, Garbutt QLD 4814, Australia
Email: privacy@zavonarivexo.com
Phone: +61 403 549 595
Office Hours: Monday to Friday, 9:00 AM - 5:00 PM AEST